Privacy Policy

OptiWork AI is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the practices described in this Privacy Policy. Updated on 20/04/2025

We may collect the following types of information:

Personal Information

Name, email address, phone number, and job title
Business name and address
Payment and billing information

Usage Data

IP address, browser type, device information
Pages visited, time spent, and user interactions on our site

Client Data

In the course of providing AI automation services, we may process client-supplied data (e.g., guest names, booking details). This data is handled securely and only for the purpose of delivering agreed-upon services.

How We Use Your Information

We use the information we collect to:

Provide and manage our services
Respond to inquiries and provide customer support
Improve our products, services, and website
Send updates, marketing, and promotional materials (with your consent)
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service providers who assist in operations (e.g., cloud storage, email providers)
Legal authorities when required to comply with laws or enforce our terms
Business partners with your explicit permission

All third parties are obligated to maintain the confidentiality and security of your data.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encrypted storage and transfers
Access controls and authentication
Regular security audits and assessments

Data Retention

We retain personal and project data only for as long as necessary:

To fulfill our services and legal obligations
To maintain records for business or tax purposes
To improve future services (in anonymized form where possible)

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent at any time
Lodge a complaint with a data protection authority

To exercise your rights, contact us at [insert email address].

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track website usage, and for analytics. You can manage your cookie preferences through your browser settings.

International Data Transfers

If you are accessing our services from outside the United Kingdom, be aware that your data may be transferred to and processed in countries with different data protection laws.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of our services after changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Email: info@optiwork.net