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Terms & Conditions

Company Information

OptiWork AI is a UK-based business providing AI-powered automation solutions for administrative and operational tasks, particularly in the hospitality industry.

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Services

We provide AI automation solutions, consultancy, and implementation support. All services will be outlined in detail in individual service agreements or proposals.

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Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to our systems

  • Use the website in any way that could damage, disable, or impair it

  • Copy, duplicate, or exploit content for commercial purposes without our permission

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Intellectual Property

All content on our website and in our services—including text, logos, graphics, and software—is the property of OptiWork AI or its licensors and is protected by UK and international intellectual property laws.

You may not reproduce, distribute, or create derivative works without written consent.

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Confidentiality

We respect your confidential information and expect the same in return. Any information shared during a project or consultation will be kept strictly confidential, unless otherwise agreed or required by law.

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Payment Terms

For paid services:

  • Fees and payment terms will be outlined in the proposal or invoice

  • Late payments may incur interest charges in line with the Late Payment of Commercial Debts (Interest) Act 1998

  • All prices are quoted in GBP and are exclusive of VAT unless stated otherwise

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Cancellation & Termination

You may cancel a service by providing written notice as per the terms in your agreement. We reserve the right to terminate services immediately if:

  • You breach any of these Terms

  • You engage in unlawful or unethical conduct

  • Payment is not received within the agreed terms

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Limitation of Liability

We aim to provide reliable and effective solutions. However, we do not guarantee that our services will be error-free or uninterrupted.

To the fullest extent permitted by law, OptiWork AI shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Any errors caused by third-party software, platforms, or data integrations

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Data Protection

We comply with the UK GDPR and Data Protection Act 2018. All personal and client data is handled according to our Privacy Policy.

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Third-Party Tools

Our services may involve the use of third-party platforms (e.g., UiPath, Microsoft, Google). We are not responsible for their terms, availability, or performance.

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Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Changes to These Terms

We may update these Terms at any time. Changes will be posted on our website, and continued use of our services indicates your acceptance of the revised Terms.

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Contact Us

If you have questions about these Terms or anything else, please contact:

OptiWork AI Ltd
Email: info@optiwork.net
Website: www.optiwork.net

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